Retail Industry ERP
Sage ERP X3 provides multichannel retailers and direct marketers with a cost-effective solution to manage their business globally, while offering first-class functionality in key areas such as marketing and campaign management, merchandising, pricing and promotion, order processing, credit checking and customer rating, e-commerce, warehousing, customer service, finance and business intelligence.
Specific features of Sage for the retail industry
The Multichannel Retail application module builds upon the Sage ERP X3 Distribution Suite to provide the following additional features.
- Fuzzy logic customer search and order entry
- Complex order line capabilities (campaign to line for pricing, apparel entry, cost breakout, rolled goods entry, special handling codes, freight options…)
- Promotional coupons (internal/external, electronic and printed), redeemed coupons and gift certificates processing
- Mixed payment method with points/loyalty program redemption or gift certificate purchases
- Split credit cards
- Advanced as well as assisted campaign targeting (predefined filters, targeting wizard)
- Direct marketing campaigns planning and follow-up
- Customer points program management
- Phone integration for productivity tracking and customer identification
- Multiple pick and schedule methods for low quantity/high volume orders
- Multiple allocation methods for distribution of 3rd party charges into inventory value
- Ready-to-use BI universes for sales & marketing analysis (with integrated Business Intelligence engine by Business Objects™)
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