Last week we looked at the sales module of the business management system. The sales process is probably the most important of all business processes, because it generates revenue for the business and integrates with nearly all of the other modules. This week we will look at how the Customer Relations Management (CRM) module compliments the Sales and other modules in order to give your business a competitive advantage of note: Excellent Customer Service!

On the evening of the 6th December, Afresh Consult Namibia had its Christmas Dinner. At the occasion, Albert Mouton was named the Employee of the Year 2007. Albert has shown exceptional commitment to his work

This week we will look at an even more important module - that is the reason for existence for the stock module and probably your whole business - it is the function that brings in the money for the business: Sales.