HW Mobile 6.0 is now available for download on iTune

NEW YORK, 9 December, 2009- HansaWorld Mobile 6.0 is now available for download on iTunes Store.

HansaWorld Mobile version can be used by all
ERP system Enterprise users who need to be mobile and access business information while on the move. Currently there are two different roles available - sales invoicing at point of sales and management reporting, both of which interact with a central Enterprise implementation.

HansaWorld Mobile POS allows users to enter Point of Sales invoices from their iPhone or iPod Touch. Enter cash customers on invoices or select any of the customers from the central system. The central Enterprise ERP system determines the price list that is used for the customer selected, taxes that need to be applied, whether the invoice must be settled in cash or will be on account, the language the invoice is issued in and which forms will be used to print the invoice. Selected items being purchased, which brings in details such as selling price, item's description and taxes and then enter the quantity required.

HansaWorld Mobile Reporting allows users to run in real-time any of Enterprise's more than 400 standard reports based on data held at a customer's Enterprise implementation. Reports open on the iPhone, can be scrolled in any direction and respond to Apple's gesture features for zooming in and out.

Afresh Consult launches in Zim

Afresh Consult, the largest reseller of HansaWorld business software in Africa has recently launched their two new offices in Zimbabwe. Managed by Swati Desai, the offices in Harare and Bulawayo will serve HansaWorld customers throughout Zimbabwe. Desai has more than 20 years experience in the IT industry and has worked in Zimbabwe, the USA, Namibia and South Africa.

HARD facts on SOFTware - A fresh look at CRM

Customer relationship management (CRM), as defined by Wikipedia, is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers and sales prospects.

It involves using technology to organize, automate, and synchronize business processes—principally sales related activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the fold, and reduce the costs of marketing and customer service. Read More...

HansaWorld is a finalist of the 2010 European IT Excellence Awards.

(London, 1st February 2010) The finalists for the European IT Excellence Awards - the leading pan-European awards event for IT and Telecoms channels – were announced today by IT Europa. A total of 51 companies from 16 countries have made the finals. The winners will be announced at the European IT Excellence 2010 Awards Dinner at The Tower Hotel, London on 25th February 2010.

The European IT Excellence Awards are the first pan-European awards which recognise the crucial role that Independent Software Vendors (ISVs) and Solution Providers play in the delivery of real world solutions, and attracted entries from more than 26 countries. Entries were submitted by ISVs, Systems Integrators and VARs describing the solution provided. Each entry had to be supported by an endorsement by the client. Read More...

HARD facts on SOFTware - A fresh look at process mapping

We are actually in the middle of looking at features of Point of Sales software, having covered the online sales point last week. However, this week I want to discuss something entirely different, although related to software.

Process maps! Why bother? This is for big corporates with 200 staff doing the same boring function over and over again you might think. Think again.

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HARD facts on SOFTware: A fresh look at online shops

The internet and specifically the world wide web continues its march into every household relentlessly.

With this in mind it does make sense to think about putting ones product offering on the web and allow customers to shop whenever they want. Very often the banks are the leaders in this field, with a host of banking services now being offered over the web and on mobile devices.

Setting up a web presence however is normally costly in terms of building the site, but also to put in place the service infrastructure to deal with the additional demand received via the web.

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HARD facts on SOFTware - A fresh look forward

Brought to you by Immo Böhm from Afresh Consult.
www.afreshconsult.com
info@afreshconsult.com

I hope you had a good holiday and a good rest, and that your energy levels are up again for the new year! It is going to be an exciting year for Africa. Not only because of the world cup in South Africa, but also because I believe this is going to be Africa’s decade.

I discussed two books in my last column last year. Books that really made a difference to how I view life and work.

The third book that struck me is from Vijay Mahajan: “Africa Rising”. Mahajan has traditionally researched fast growing markets in Asia, and during his recent studies on Africa he says he found much of the same signs in the economy that were visible during the economic rise of America, the Asian Tiger states and China. Africa is the last big market to tap, and although its not always easy to do business in Africa, the time is definitely right to start planning for it.

There are over 900 million consumers in Africa. It is true that many of these are not part of the formal economy - yet! It is also true that many of these consumers are now moving into the formal economy, into what Mahajan calls “Africa Two”. These are all consumers that do have some cash to spend, mostly on basic commodities and basic telecommunication needs. And with a growing African diaspora, there is a lot of investment into Africa, much more than one would think.

Also, Africa is richer than one tends to think. Africa is richer than India on the basis of gross national income (GNI) per capita, and a dozen African countries have a higher GNI per capita than China. It is also true that in Africa you are not dealing with a single market, but rather with many of them, which complicates things. However, many African nations are opening up their markets and making it easier to invest and conduct business. Business in turn builds democracy and stability, and hence I believe Africa is going to be a huge opportunity. Well, actually it already is!

Many of our customers are planning to expand into our neighboring markets this year. With HansaWorld working so well over WAN, this is easy for them to do. Many have already done so. Our company has expanded to Botswana and Zimbabwe last year, and we did some major deals in Kenya. So I can vouch for the findings of Mr. Mahajan. Have a look at “Africa Rising”. You will start to see a lot of opportunities opening up in Africa.

This also became evident when I visited Kenya recently, and the Uhuru Highway was packed with trucks fully laden with construction material and construction equipment, bound for Uganda. Some of the economies in Africa are the fastest growing in the world, and most have escaped the world economic crisis due to the protected nature of their economies.

“Well, what does all this have to do with software?” you might ask. A lot! If your company is now running on a run of the mill accounting package and a couple of spreadsheets, then you are in danger of not being able to face the onslaught of new competition. With Africa being the last big market, expect a rush of businesses moving into Africa, and this includes your market as well. If those business have better systems and processes in place, then they will be more competitive. Your knowledge of the local market will only protect you to an extent. And why not invest in systems and processes that not only keep competition at bay, but also allows you to compete in the markets that are now opening up?

I see this as a huge opportunity that is not to be missed.

Until next time, and remember……keep it (A)FRESH!


About the writer: Immo Böhm

Immo has extensive experience in business management systems implementation. His experience spans the retail, logistics, hospitality and agriculture industries. He holds a BSc Degree from the University of Stellenbosch and an MBA from the University of Luton in the UK.

HARD facts on SOFTware - A fresh look at Point of Sale - Peripherals

Very likely you are already in a holiday mood and in a rush to get the Christmas shopping done. This reminds me of one of my favorite Christmas quotes that I found on the web: Oh, for the good old days when people would stop Christmas shopping when they ran out of money.  ~Author Unknown.

And how true it is. Modern Point of Sale systems make it easy to overspend, fueled by Credit Cards with Budget Facility, Store Cards, Loyalty schemes and Cash Reward schemes, and the popular invention of paying installments, and only starting to pay in April of next year. Does the consumer not realize that they are paying interest until April? There is no such thing as a free lunch. But lets not dwell on this now, we can look at these sales tactics later.


Today we will explore peripheral devices used in Point of Sale operations. Typical peripherals include receipt printers, barcode scanners, cash drawers and customer pole displays. Sophisticated systems will connect to more complex peripherals such as scales, fuel pumps, Digitot digital liquor tot metering systems or any kind of billing system.

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HARD facts on SOFTware - Point of Sale - Camera Surveillance

We are in the middle of discussing Point of Sale systems. Just yesterday evening we had a discussion about this here at the HansaWorld partner conference at Didimala Lodge in South Africa.

The central theme that every HansaWorld partner here mentions with all the Point of Sale systems they support is security. As I mentioned last time, a POS sales point is an easy target for fraud and theft. This is simply so because this is the point where stock leaves the shop anyway, where cash is handled anyway, and it is thus difficult to control.

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HARD facts on SOFTware: A fresh look at Point of Sales

Right, over the last few articles we covered Sales Orders processing in more detail. This time we will explore the other big avenue of sales - Point of Sales.

A very easy definition of a Point of Sales system is a system that is used to transact a sale while the customer is standing in front of the sales person. This scenario you typically find in retail stores, supermarkets, bars and restaurants. You also find such systems in Hospitals, Hotel Receptions, Airline Ticket Counters etc.

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