Onsrud Cutter, a major router bit manufacturer serving markets worldwide, was dropped by its application service provider (ASP) and faced the problem of finding a new source for manufacturing software in a short time.
What made the challenge even more daunting, Onsrud decided to replace its entire enterprise information system in that same time. They wanted a system that would be quick to install, yet have the
scalability and flexibility to support company growth. The problem was that with most enterprise software, high flexibility and quick installation are mutually exclusive.
Assessment and Evaluation Process
Produce timely, customized reports to facilitate more-informed business decisions, Supply real-time information, particularly for customer service representatives
Offer enhanced e-business capabilities
Onsrud selected Adonix X3 Enterprise software system. “Adonix X3 is a powerful, flexible system that we won’t outgrow,” said Robert Ostroga, president of Onsrud Cutter.
Onsrud Cutter has been a leader in router bit manufacturing since Oscar Onsrud invented the router in 1920. It supplies standard and custom designed high- speed steel, carbide tip, solid carbide and diamond router tooling to manufacturers of aircraft, boats, furniture, cabinetry, and other plastic, wood and composite products worldwide.
The Implementation Process
“Onsrud uses much more functionality in every area of its operations − from shop floor to warehouse to sales − than most midsize companies,” said Rich
Onsrud conducted a thorough needs assessment, evaluated software packages, tested demos, and made onsite visits. They wanted software that would:
Burns, Adonix’ vice president, North American Development. “Most companies its size focus their IT efforts on one specific area, such as sales or manufacturing.”
For example, the company uses complex pricing formulas, differentiating prices for its nearly 1,800 standard products by customer, territory, and tool type. Adonix X3 gives midsize companies advanced pricing customization capabilities. With Adonix X3, a company can automatically discount an order involving multiple variables. Most enterprise management systems make users manually reprice each item or enter multiple orders.
The Adonix system’s extensive parameterization gives Onsrud the flexibility to give a customer a price break based on the number of items purchased from a broad category, e.g., solid carbide cutters, or based on the total value of an order for different items within a category. Traditional systems can process discounts only for a specific item.
“Adonix X3 successfully balances flexibility and ease of implementation,” said Burns. “Its level of parameterization gives a midsize company like Onsrud an ability to fine-tune the business processes that give it competitive advantage equal to or greater than that of packages designed for large corporations − but without the complexity that can make implementations drag on forever.”
Reporting capabilities were also an important factor in Onsrud’s choice. “We didn’t want standard reports and inquiries,” said Ostroga. “We wanted to be able to generate any kind of report we need and to drill down into the data from any point.” Because Adonix has tightly integrated Crystal Reports with its software, each of Onsrud’s key reports and inquiries were ready to go at system cutover.
An important part of Onsrud’s decision to select Adonix X3 was the ability to perform finite capacity planning to help resolve critical bottleneck work areas.
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