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HansaWorld Enterprise
ERP, CRM and e-Business - One total solution.HansaWorld Enterprise is designed for large and medium sized companies but is suitable for businesses of any size. The typical installation size ranges from 10-450 users but as a fully scaleable solution this can cater for one to many hundreds of users. HansaWorld Enterprise comprises of over 45 modules and functions which make it suitable for almost all business types.
HansaWorld Enterprise is a modular, enterprise-wide Business Management, ERP and CRM system, originally intended for SME's, but increasingly being utilized by large companies. The number of modules, currently at around 45, continues to increase. HansaWorld Enterprise was originally conceived as a mere accounting system, but has since then been expanded significantly - first by adding accounting ledgers (Sales, Purchases and Nominal Ledger), then Order Processing and Stock. Other modules that have later been developed (which can be considered typical in the type of program HansaWorld Enterprise represents) include Cashbook, Expenses, Job Costing, Fixed Assets, Quotations and Sales Support (contact management). Lately, the module range has expanded significantly to include Hospitality, Service Orders, Manufacturing, Forecasting, Event Planning, Course Booking, Rental and many more, leading to the widest feature set in a single fully integrated business management system available today.
Mobile solutions
Click on Business phone or Business organiser to get more information on how HansaWorld is leading the ERP market to new levels of mobility.Just Enough
JustEnough is a market and technology leader in demand forecasting and inventory planning. JustEnough's on-demand and on-site inventory management solutions help retailers, wholesalers, manufacturers and distributors of every size; across a breadth of industries, inventories and supply chains to forecast their customer demand and calculate their safety stock.
Conclusion
This was a brief lineup of our products. We would like to be able to discuss your specific requirements with you. Until you contact us, please feel free to browse these pages and learn more about us and our products and services.
Also check out our news section, white papers and case studies for more info. HansaWorld has also won a number of Awards, and has been accredited by leading organizations.
We look forward to being in contact.
The Afresh Team
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More than 73,000 companies run their business on HansaWorld software in more than 110 countries and on 31 languages worldwide.
Industries supported include Retail, Distribution, Professional Services, Construction, Manufacturing, Rental and Hospitality,
among many others.
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Find out what HansaWorld offers all companies, what is at the heart of HansaWorld, how HansaWorld fits YOUR business, or how we at Afresh Consult add value to your bottom line. Afresh Consult operates both in South Africa and Namibia.
HansaWorld allows us to grow from a good company to a great company - Namibian customer

HARD facts on SOFTware: A fresh look at Logistics – Putaway (1)
Brought to you by Immo Böhm from Afresh Consult.
www.afreshconsult.com
info@afreshconsult.com
I am in Cape Town at the moment braving the miserable weather. How fortunate are those of us who can work indoors in these conditions. Gale force winds and loads of rain every day! I am thinking about this as I picture all those packers that work in our warehouses every day. They are fortunate to have a roof over their head, but typically warehouses aren’t heated, so it’s not so nice either. Last week we explored logistics up to the point of offloading at the warehouse.
This week we explore the process of put away, sometimes called binning, although not all goods are necessarily put into bins. So lets stick with calling this process put away. A put away spot is then typically a dedicated spot for storage.
HARD facts on SOFTware: A fresh look at Logistics – Receiving Stock
Brought to you by Immo Böhm from Afresh Consult.
www.afreshconsult.com
info@afreshconsult.com
Again I marvel at the progress of technology. We just landed here in the north where we are working with a customer to improve satellite tracking for their trucks. It’s important to know where your trucks are while delivering goods. This fits with what I want to talk about today: Making sure the goods you have ordered are on the way as you expected.
HansaWorld Enterprise- Business Software with the Best Usability
"Judging by the numbers one could say that a reasonable increase in usability gives cost savings to a company of up to 700,000 Euros a year", says Filip Ekstrand business development consultant and IT strategist at Advince.
The biggest single failing overall is the degree to which users feel in control of their business system. Often the typical business system will do things in a way that the individual user can't understand, or that disrupts the way they normally like to do things. The real battle is in making business systems more intuitive and allowing the end users to take more control over the way things are done.
The Software Usability Measurement Inventory used by Advince, which formed the basis of the survey, is a consistent method for assessing the quality of use of a software product from the end user's point of view.
"One reason why usability is becoming more important is that businesses have new groups of users who are not experts, people who need easy to use systems", says Nigel Claridge, usability consultant at Advince.
Nearly 600 users took part in a software usability survey, and their scores on various criteria formed the results of the study.
The study results showed that HansaWorld Enterprise received the highest usability scores.
While the average score was 50, HansaWorld Enterprise scored 66 whereas the second company in line scored as low as 56.
Source: Computer Sweden 2009-04-07
HARD facts on SOFTware: A fresh look at Logistics – Demand Planning continued
Brought to you by Immo Böhm from Afresh Consult.
www.afreshconsult.com
info@afreshconsult.com
The Expo was a stunner. We have had exceptional good response at our stand and have not rested since. What a great event. This just shows that the hospitality industry is alive and well in these tough times. And of course this is good news for anyone connected to the industry, such as suppliers. Which brings me back to demand planning, since of course as a supplier you have to ensure that you have the correct items and quantities in stock for your customers.
HARD facts on SOFTware: A fresh look at Logistics – Hospitality
Brought to you by Immo Böhm from Afresh Consult.
www.afreshconsult.com
info@afreshconsult.com
It’s Namibia Tourism Expo time! I am actually sitting at the Expo as I write this, with the thought in the back of my mind that I can support my customers’ HansaWorld business systems from wherever I am. So my office is anywhere, really. What struck me though is that logistics in the hospitality industry has its own many challenges. So I will devote this weeks article to touch on a few of those challenges and on how a fully integrated system can help address those.
The three costs of ERP software
Most items of value come at a cost and every company manager or owner likes to know how those costs are broken down. In the case of the software which runs corporations, the costing can be quite complex – but it needn’t be. What it really comes down to are three factors which should be clearly understood and evaluated by especially the first-time buyer of an enterprise resource planning solution.
These three cost factors are:
• The actual price of the software – a once off cost (often negotiable and which will depend on configuration and features
• An annual license and maintenance fee – typically some 20-25% of the initial software price (this is an ongoing cost)
• Then, depending on the system, related licenses such as a database server, or Citrix for wide area networking, a print server, or Windows licenses, may also need to be taken into account.
Cost cannot be perceived outside of value. The initial price tag of an ERP system presupposes some advantage. That advantage is primarily the automation of former tasks and exchanges of information; some companies are, even in today’s day and age, quite manual in the way processes are executed. For example, a textile business and HansaWorld customer, formerly used five individual systems to run its business, with manual input of data from one to the other. Incredibly, some 80 operators were required to make this happen. A good ERP system reduces this headcount to a third, allowing human resources to focus on more important activities.
That’s not all. By removing operator input, errors are reduced or eliminated which further contributes to a reduction in operating costs. Automation of key processes also introduces assurance and removes the requirement for skilled IT or support staff. Tasks such as backup and recovery procedures, automated database management and more can be incorporated – removing the need for IT specialists on site.
An effective system also positions a company to grow. It is no longer bogged down with solving operational problems, but is free to focus on business itself. And the right software should be ready to support that growth with the ability to scale from its initial size and configuration without disruption or the need for replacement.
Perhaps a more contentious cost is that of annual license and maintenance fees. License fees cover upgrades which are made by software engineers who work constantly on improving the product. The client base and its feedback is an essential aspect of upgrades and maintenance; 70 000 customers means a lot of input comes in and enhancements, improvements and upgrades are continuous. Technology changes constantly and an up-to-date system provides the assurance of security, performance and the advantage of all advances that the industry has made.
Where maintenance is concerned, the cost is typically somewhere from 10% of the initial cost of the software, upwards This is an essential element which ensures that help is always at hand if there are problems – and that the help arrives predictably and reliably Highly complex systems which run equally sophisticated and often unique businesses, will need support; people need assistance and guidance to execute functions and tasks, especially as staff change.
There are two other costs, which are not directly related to the purchase of the software itself, but rather to who installs and configures it; and the cost of acquiring and maintaining the abilities of people who will run the system. Without sufficient end-user skill, the best system in the world will not work properly and will then cost a fortune – as an inefficient system will not deliver value.
The good - and bad - of ERP
Enterprise resource planning (ERP) is the term given to an integrated set of business applications. Typically, such a system will include ‘standard’ core modules such as the General Ledger and some other related features, with any number of additional modules available to create a system capable of addressing the information requirements of all departments within a company.
While ERP was once the domain of the large company, it is increasingly available for smaller businesses too. Directors of companies reaching a level of complexity in their structure and processes which makes control difficult, should consider an ERP solution.
The advantages are many: an ERP solution provides availability of information (sales, orders, stock, planning, financials and much more), process clarity, the introduction of best practices, the elimination of fraudulent practices and improved management, especially of dispersed operations.
But is it all sunshine and roses?
Not necessarily. The decision to implement an ERP solution is not one which should be made lightly. It is a costly and time consuming affair. Extensive planning should go into everything from the selection of the right system, to the modules which are to be deployed and the manner in which they will be introduced. Users can and do baulk at the prospect of a change in the way they are to do things. Problems will be faced, which can include the need for customisation and trouble-shooting to solve problems you never knew existed.
Does that mean ERP is a bad idea? Certainly not. But when you make the move to ERP, make sure you choose a partner willing to share the risks and capable of standing at your side to address the challenges which are inevitable on the road to success.
HARD facts on SOFTware: A fresh look at Logistics – Operations Management Excellence Centers
Brought to you by Immo Böhm from Afresh Consult.
www.afreshconsult.com
info@afreshconsult.com
By now you will have some idea about just the complexities of stocktaking. And there are so many more pitfalls in logistics than that. Think about barcoding, how to get the whole world to agree on a standard. or container sizes, trucking docs, or powerplugs for freezer trucks. Fortunately there are international standards that most countries conform to. This always reminds me of the fact that we still cannot agree to all drive on the same side of the road, use the same metric system or use the same powerplugs. But that is another story. One problem of logistics/supply chain management is to make everyone involved speak the same “language”. To that extent, a few centres of excellence have been established globally. These centers focus on building capacity within the supply chains of the world, and include:
HARD facts on SOFTware: A fresh look at Logistics – Stocktaking (Part 3)
Brought to you by Immo Böhm from Afresh Consult.
www.afreshconsult.com
info@afreshconsult.com
Automation – the holy grail of stocktaking! Would it not be nice if you would not have to count stock at all? Or at least have some machines helping you do the count? There are solutions now, and some in the future.
HARD facts on SOFTware: A fresh look at Logistics – Stocktaking (Part 2)
Brought to you by Immo Böhm from Afresh Consult.
www.afreshconsult.com
info@afreshconsult.com
Guess I have scared you thoroughly last week. Stocktaking is not for the faint hearted. But as we discussed last week, if you do this with a proper system in place, it is no problem. In this article we therefore explore the concept more fully, and give an example of how stocktaking can be done on a business management system.
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